I’ve been using Comfort Authority for servers years. Glenn did a great job. All their technicians are very knowledgeable and thorough. I have referred many neighbors to them.

Technician Tyson, was on time. Performed job in a professional manner. After job was done, he called me to go over diagnostics and offered solutions. Thank you for a fast and reliable good job.

I am really surprised that we are having this type of excellent service. My technician Ura was informative, knowledgeable, personable and polite. We have multiple properties and would love for Ura to come out in the future to service our HVAC systems. We will be in contact.

Luis did a great job. I appreciate that very much.

I had a great experience with The Comfort Authority. My technician, Alyssa, was fantastic—she took her time thoroughly cleaning our AC system and made sure everything was done right. I especially appreciated that she walked me through all of our options without any pressure. It felt like great value for the money, and I left feeling confident in the work that was done. Highly recommend!

Gage Kline serviced the A/C and was knowledgeable and courteous

Update to add that in April 2026bwe had our 6mos maintenance with Alyssa. She was prompt, professional, and courteous. This company has been very goof We had comfort authority install a new system in Oct 2024 within days after the hurricanes fried our old unit. Other companies said their lead time was weeks, if not a month or more, but comfort authority got is set with a new unit in 3 days. Recently had an issue with the relay and Glenn was our tech that diagnosed and replaced the relay. He was professional and courteous (as all of the techs are! As well as their dispatch and Maverick who answers the phone). He explained the issue using normal words and didn't try to film flam me with Industry terms and phrases. While waiting on the part he was able to do a bypass to ensure we got cold air, and installed the part promptly. Thank you, comfort authority!!

After getting estimates from 3 other companies, who spent an average 30 minutes, and could not address my needs, I decided to further explore highly rated air conditioner companies, and came across The Comfort Authority. They lived up to their great reviews, from the initial contact phone call all the way to the conclusion of the installation of my new unit. Derek, the estimate technician who arrived at my home on April 23rd, was knowledgeable and addressed my questions and offered options. He was at my home for over two hours! He offered me several options, without pressuring me, simply explaining the benefits of each option. His willingness to explore my request to remove current water outflow pipe that had been on the garage floor for decades, presenting a safety risk, and route it another way outside was taken seriously and creatively. He took me through the plan and I was so pleased. The technicians who arrived the next day to do the install, Gary, James and Kauntes, were excellent workers. Gary was in charge and went over the plan with me in detail. He was able to troubleshoot a few issues and get the job done! All three of them were courteous and, without being asked, applied shoe coverings every time they entered the house. They cleaned up after themselves. Gary kept me apprised of their progress. They began working at approximately 9:15 am and did not leave my house until 6:15 pm. I could not be more pleased. 5/5 ⭐️ rating Thank you I will be recommending The Comfort Authority to anyone who needs air conditioning work done. Donna Harmony-Jones Kathy Watson