Glen, was a rock star. He was thorough and professional in his service performance, he named, explained, and demonstrated exactly what was needed to keep my AC unit operational, and remained until he was absolutely positive that my unit was flushing correctly. That's five star customer service. I also would like to thank Josh the service manager for his assistance in making it happen.

The Technician Eric was excellent. He took his time and meticulously went through my AC and performed proper maintenance

2026 update:They continue to provide the best customer service. They are prompt, communicate with transparency and willing to work with you top notch technicians and service!! 2025 Update: Comfort Authority continues to provide friendly and great service. Seth was extremely helpful and explained what the problem was and how it was going to be fixed and was patient with all the questions I had. Update. Continue to use Comfort Authority for annual maintenance. Had a bad clog in drain and was able to clean out and gave options for fix. Appreciate the diligence and communication Michael provided. I had an A/C company cancel on me and called Comfort Authority. They were able to come in an hour and diagnose and fix the problem. They were thorough in explaining their process and what needed to be fixed and upfront with the costs beforehand.

Updating my prior review from a couple of years ago... I'm still using The Comfort Authority and still recommend them! Just had some plumbing work done by Sam and Will, as well as some AC maintenance by Tison. All 3 were super professional and courteous. Communication was great with the office/scheduling as well. Original review: Have used Comfort Authority several times over the years and always a good experience. Communication prior to the appointment was great, and Raymond was amazing… very knowledgeable, personable, walked me through everything, and went above and beyond to help me out. Great company, highly recommended!!

I purchased a new 4 ton Air-conditioning unit from the Comfort Authority in 2025. The whole project went smoothly. Their technician Gage has been excellent. Following up with me even a year later for check up maintenance. I highly Recommend them 100%. I have used other companies in the past and their warranties aways have a catch like a high trip charge. The Comfort Authority is the best. Ask for Gage, he will take good care of you.

Great service! High 5 starts

Gage was polite and on time!

Tison was very courteous and efficient, a definite asset to your company.