Our Values &
Values & Culture
To serve our customers effectively, there are several principles we believe are of the utmost importance.
Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle
— Thomas Carlyle
Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.
Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!
Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.
Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.
What Our Clients Say
So impressed with the customer service and professionalism. Mike and Eduardo had a hard job in front of them replacing an ancient AC system in my home and they got it done in a day and a half with no issues. They even cleaned up after themselves and vacuumed my floors. My AC and heat...
— Cindy K., Tampa, FL | Full Review
I purchased a new AC System from The Comfort Authority a few years back and have been enjoying it ever since until a week ago when something strange started to happen. Since it’s been chilly for a few weeks, I turned the heat on for the first time in a few months and noticed the...
— Rick S., Palm Harbor, FL | Full Review
As soon as I called the office I received a polite answer, informative booking appointment offer and a great tech! Chris, my tech, called prior, arrived on time and kept me informed throughout the repair. A breath of fresh! Thank you Comfort Authority.
— Robert T., Tampa, FL | Full Review
I’m very satisfied with the comfort authority. They keep me cool in the summer and warm in the winter. They have a great staff as well.
— Sallee S., Tampa, FL | Full Review
Great company to have working on my air conditioner. People that I felt I could trust and rely on doing a good job at a reasonable price. I would highly recommend.
— Doug M., St. Petersburg, FL | Full Review
The Comfort Authority to the rescue! After calling them, we had the AC working within an hour! And house full of guests were no longer in the heat! They were quickly and easily able to assist with a few a/c troubleshooting problems. The Comfort Authority is always my go to with any a/c problem I...
— Craig H.
WE'D LOVE TO HEAR FROM YOU
Serving the Tampa Bay area