Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Great group of people. We installed a new A/C system replacing my old 16 year old system. They installed a Goodman system that works great. Goodman has great reviews. The Comfort Authority was recommended by a close friend. After experiencing their service, I see why they have so many 5 Star reviews. Would highly recommend them for all HVAC needs. Austin Smith was fantastic.

— Kel L. | Google Review

Edward & Anthony (plumbers) came out to do annual inspection. Found that my water heater needed maintanence & my bathroom sink that was involved in Hurricane Milton had connections under the sink that had become corroded. Edward gave me an estimate to fix them. They fixed them on the spot! Edward gave me estimates to replace a too small shower and a rusting tub. These estimares were just for pans and tear out, but reasonable comoared to other estimates. Also recommended a warer filtration system and provided an estimate. Austin (AC), came out to do annual maintanence and did a very thorough job on both the inside and outside units. He recommended a UV filtation system. All 3 employees were kind, thorough in their work and explanations. They cleaned up after themselves and listened to my concerns and questions. I am Extremely Happy with Edward, Anthony and Austin's work today. I love the Comfort Authority--truly The Best in my book.

— M | Google Review

He was prompt , friendly and fix the problem in about one hour. He is a keeper!!!

— Charles ONeil | Google Review

Rick was very polite, informative about our unit, and prompt. Excellent in every way.

— Susan Watts | Google Review

Louis handled work professionally. did not try to upsale services. courteous and knowledgeable.

— Terry Griffin | Google Review

Rick una persona íntegra de su trabajo , respetuosa y muy profesional . Plumbing

— Liliana Rodriguez | Google Review