Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Excellent technician and communicator. Thanks, Luis M, an asset to our country and the world of ACs.

— el ab | Google Review

Chase was very professional and explained everything so that I knew my options for repair. I was very pleased with the visit.

— Doug Whitford | Google Review

5.21.25 This is the second time Luis has been out for our yearly service and yet again he was absolutely amazing. Not only with his stellar professionalism but really that he took the time to explain everything he was doing, along with giving us preventative tips to keep the problem from recurring. 5 stars for Comfort Authority with additional props to Sydney who was super timely and beyond helpful in dispatch, keeping us informed the whole way.

— Ryan B. | Google Review

Seth and Raymond were great - absolutely helped me fix a few things and went above and beyond by changing my 11 foot high ceiling filters!

— Sarah Martisek | Google Review

Glenn was my tech and he went above and beyond to perform our annual maintenance while our home is being rebuilt after the hurricanes. Outstanding customer serivice!

— Michelle LaFleur | Google Review

Glen from confort authority took good care of our units. He was on time. Very polite and professional. Our units were serviced on a timely manner, everything was left clean and organized. We will make sure to have confort authority take care of our units from now on.

— Gloria Kosiba | Google Review