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I had Luis as my tech today. He was excellent and most thorough. He even noticed my system was missing a surge protector missing from the original installation. Highly recommend him

Glenn was a great help! If you are looking for a company that does great work, has great people, has fair prices. Look no further than this company. They truly get customer service.

Brian was great! He explained everything very well. We will request him on all HVAC system service needs. NOTE:The cost listed in survey is based on our contract price as this is service provided through our maintenance contract.

I have had many experiences with the Comfort Authority and some of them have been very frustrating. However, unlike many other companies, The Comfort Authority has strives to make up for those particular experiences to make them better. Ultimately they want each and every customer to have a 5 star experience. Whether or not that is actually possible, I can't say for sure. I can speak on my own behalf and say that this has been the case for me. I've only had positive experiences on the phone with them - Whether that be with a representative or with the son or wife of the owner. My experiences with the technicians who have come to my home have all been positive. The main technician, Peter, is an honest person that wants the customer (me) to be happy with the product and services and also wants to make sure that all the details are clarified so that there is no confusion. My unit that was installed by them is and has been running as it should be. Moving forward I feel confident that I can rely on them to properly diagnose and correct any issues I may have. Overall, I feel that with the honesty, integrity, and willingness to right any wrongs - I feel they deserve 5 stars.

Glenn was an excellent and personable technician-very professional and knowledgeable as well.

Luis was very friendly, personable and knowledgeable. Checked all systems thoroughly during the maintenance checkup. Should we encounter any issues in the future, we’d be happy for him to return as our tech.