What Sets Us
Apart

Eric W. from The Comfort Authority was great! Very knowledgeable and was able to fix the problem we’ve had with our AC unit for months. Will definitely be using them again!

Eric W from Comfort Authority provided excellent insight and information on caring for my AC units!

This was a new company for us. We wanted a different opinion on our complex system. We were BLOWN AWAY at the thoroughness of Joshua. He took his time well into the evening. Their pricing was well below what I know other companies charge and there was no pressure as different options were explained and the decision was left to us. This company is highly recommended.

Demmar "D" was a fantastic tech who handled our annual AC servicing! He was incredibly friendly, polite, and informative. He put on shoe covers without having to ask (which I always greatly appreciate!), and gave us some great tips to better maintain our unit. Would definitely use The Comfort Authority again and highly recommend Demmar!

07/09/24 My ac stopped working last nite. I called Comfort Authority early this morning and the tech was here within 3 hours. Chase Prather was able to find and fixed the issue right away. He was very helpful and extremely great to work with. It turned out that the part and labor were under warranty so it was fixed at no cost. I took the opportunity to install a surge protector for the unit which Chase installed immediately. Thanks Chase, you were great. Thank you Comfort Authority for always delivering great service. Forgot to state previously how great David Hood was. Showed up on time and had the ac working right away. He explained everything he was doing step by step explained how it could be avoided in the future with very helpful tips. Great service! Mr. Hood was a class act all the way. 6/16/22 Another great experience with Comfort Authority tech, Christopher Basso. He could not have been more helpful,courteous, respectful and understanding. Not only did he fixed a difficult issue to diagnose but he came back as promised when a few hours after he left the ac acted up again. He fixed that and stayed until he made sure nothing else would show up. Great tech and a great person with a fantastic attitude. As usual, Comfort Authority delivered!

We recently hired The Comfort Authority to install 2 new air conditioning systems in our 1926 St. Petersburg, FL. home. It was a huge, multi-faceted, and time-consuming project as three rooms didn't have any AC vents, while all other rooms had vents that were too small for the amount of air being blasted through. This caused the old system to be extremely loud. (It was also completely inefficient as the temperature never went below 80 degrees Fahrenheit.) My husband being a general contractor, we knew from our very first consultation that we were dealing with trustworthy professionals. And now that the project is complete, we simply cannot say enough good things about the entire experience, especially about our outstanding technician, Peter Bates. Considering the extent of the work, the installation and construction involved went incredibly smoothly. Peter and his team arrived on time and worked diligently to get everything set up inside and outside our home. They were so respectful of our property, ensuring minimal disruption and cleaning up thoroughly after themselves every day. The attention to detail was evident in every aspect of Peter's work, from the planning and precise placement of the units and new ducts to the careful handling of all new and old components. Overall, we couldn't be happier with the service Peter and, ultimately, The Comfort Authority provided. The company is obviously committed to excellence, which, thanks to Peter's expertise and super friendly and professional demeanor, truly sets them apart. So, if you're looking for an air conditioning service that delivers top-notch quality and customer care on big and small projects, look no further. They've earned our trust and loyalty, and we will definitely recommend them to everyone we know. Thank you again for your phenomenal work and service.

My outdated AC broke down on Sunday and I reached out late that night. The comfort authority responded right away Monday morning and had someone out to my house by noon to set everything up. Derek was thorough and addressed all my concerns and questions and talked me through the details and benefits/costs of the various options and equipment they offered. Once we signed the agreement an appointment for install was lined up immediately and the process was very easy to fit in my busy schedule. By Tuesday morning, I was given plenty of advanced notice that installers Cameron and Ren were on their way. They clearly talked me through what I had selected with Derek the previous day and confirmed all that would be done. By end of day they had removed the old equipment and dealt with some unexpected issues very well and I was left with a clean home and yard, and a well functioning AC. Overall, the group at comfort authority has been very prompt, honest, agreeable, and easy to work with. They also took the time to make sure I understood and was comfortable each step in the process and were not pushy. I highly recommend comfort authority for anyone dealing with AC issues.

Seth and Uzi got everything up and running with little interruption while I was working. Appreciate the quick installation.

Our technician arrived on time, and even called in advance to let us know he was on his way. The dispatch team kept us updated on the time of arrival prior to his call. The technician greeted us and explained in great detail what he was going to inspect and about how long it would take. After a very thorough review he provided us with several options to repair or enhance out system. Service technician Eric W did an outstanding job of performing the annual service our system. He explained everything thoroughly and left us feeling confident in our decisions. Can’t say enough about how wonderful the people are at this company. Will definitely be purchasing a new system from them when the time comes.

Eric stopped by to check A/C system. He was very informative on what he was recommending and what we needed. I appreciated his insight and education on the unit. He is great. Thank you!