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Prompt, fixed problem. Offered maintenance plane which saved me money. Courteous.

I just had an outstanding experience with The Comfort Authority. The scheduling process is simple. The dispatcher and customer service were polite and kept me informed of the technician's arrival. Chase arrived onsite, on time. He was courteous, professional and extremely knowledgeable. The time he spent inspecting my HVAC was not rushed, explaining everything he was checking. A true pro of the trade. In the future, I will continue to use TCA for all of my HVAC and plumbing needs.

Sean did a awesome job. Would highly recommend

Glenn was great on a service call!

I have been a customer for a couple of years. I needed a new system, and they were wonderful, working within my budget. They have a maintenance membership, to keep my system problem-free and running great Luis is my tech, and he is professional, friendly, and prompt. April is wonderful at keeping me informed of arrival times, so that I never have to wait around all day for a tech that never shows up-- That is never an issue with The Comfort Authority. They are dependable and courteous!

Glenn was very thorough helping solve my AC issue. He explained everything he was doing in detail because I ask a lot of questions. 10/10

Demmar and Seth did a great job with our annual maintenance! Both were professional and courteous.

I have used Comfort Authority for years. They have great technicians and communication tools. I recommend them to all my friends and family.

Well, here I am again with another review! My trust and confidence in The Comfort Authority was already solid, but today it went over the moon after today's service call from Peter Bates! There was a small but recurring issue with condensation flow on my A/C unit and Peter solved it completely. His diagnostic and problem-solving skills are masterful! Thank you, Peter, and thank you everyone at The Comfort Authority! ------------------------------------------------------------------------------------------------------- I'm back again for another review. If you're searching for the best HVAC provider, look no further than The Comfort Authority: they are the A-Team you want! Gary Clark and Cameron masterfully installed a brand-new system for me. They encountered several challenges fitting the indoor handler into a very cramped space -- but they succeeded without having to cut into my drywall. Thanks also to Chase who, on an earlier maintenance visit, showed me exactly where the problems were with my 10-year-old unit. I could see with my own eyes what was broken. I was given an estimate for repairs, compared to the cost of a new system. The choice was clear. A special shout-out goes to Gary, Cameron and Chase, though everyone I've encountered at The Comfort Authority has been a real pleasure to work with! --------------------------------------------------------------------------------------------------- I wrote the review below at least a year ago, and I'm here again to say The Comfort Authority is still the best! And I still cannot say enough good things about Chase -- reliable, professional, expert, and trustworthy! Exactly who you want to be working on your AC! What peace of mind! Thank you! -------------------------------------------------------------------------------------------------- After researching reviews, including the Better Business Authority, I had my AC unit get a tune-up and repaired with The Comfort Authority, and I am SO impressed! When I called, Beverly (friendly and professional), promptly got me scheduled first thing in the morning the next day. She even called the next morning to let me know the ETA of the service technician. Chase showed up right on time and I can honestly say I can’t remember experiencing such exemplary customer service! Chase was considerate, professional, COVID-safe, tidy, and obviously expert and knowledgeable. He explained everything in advance (without “mansplaining”), so there were no surprises! The whole process was completely transparent. He tested everything, from the electrical components to coolant levels and even cleaned out the pile of rotten leaves in the outdoor unit. (The last AC person that came out said “That’s not my job!”) The float switch was broken on my unit, but Chase demonstrated how it was not working, so I could see what the problem was with my own eyes. Talk about building trust! The final bill was more than fair and affordable. I’ll definitely keep The Comfort Authority for the future!

The 2 gentlemen sent here were awsome. Thorough and respectful& polite! Even checked my warranty!! The Comfort Authority is AWESOME!!!!