I had a great experience with The Comfort Authority in Tampa. My technician, Ura, performed a very thorough inspection of our AC unit and took the time to clearly explain everything he found. He walked me through the issues step by step and provided honest recommendations based on his evaluation. I really appreciated his professionalism, knowledge, and the time he took to make sure I fully understood the condition of my system. Highly recommend The Comfort Authority and especially Ura for anyone needing reliable HVAC service!

We found the technician, Glenn, to be very thorough and knowledgeable. He explained in detail , supported by photos, the condition of our duct system and gave us options to move forward and make an informed decision

Update: March 2026 Needed a thorough drain cleaning. Luis came right away. He was super friendly, knowledgeable and documented everything. We will definitely continue to use them for future HVAC needs. The Comfort Authority was fantastic! I called and spoke with Kalyn who was extremely helpful. She was able to get us a same day diagnostic appointment. The gentlemen who did the inspection, James, explained everything, including pictures and videos of the problems. He presented several replacement and repair options with a variety of price points. There was no hassle or pressure, just guidance. Loved it! In our case, it made sense to replace. Our new system was installed two days later by Peter and Adrian. Very hard working, friendly, considerate and knowledgeable gentlemen. In 90-100 degree heat, these guys never quit, maintained a positive/happy attitude and completely cleaned up once they were done the installation. I would DEFINITELY recommend this company to anyone with A/C problems. UPDATE 10/27/22 Clogged drain pipe caused system to shut off overnight. Chris D came first thing in the morning and got us back up and running again in no time! Thanks again! UPDATE 6/17/2024 Had a faulty safety switch. Chase P. came by and diagnosed the problem quickly and documented the entire system with pictures. Great service, super polite and treats your home with care.

Glenn came out on short notice to fix ann A/C issue at my house and did an exceptional job. He was so professional, efficient, honest, and very thorough. I always appreciate the fast response and fantastic service you get with Comfort Authority. I highly recommend this company.

I had no problem with Luis Menendez He was kind and did his job with much respect for me and he put covers over his shoes. Very good worker. I would request him again if I need help with my AC again. I can't say enough of what a good worker he was. Glenda

I had a great plumbing inspection and scheduled our tech (I forget his name, but he was awesome) to come out and change out a fitting and pipe to our water heater. He was super punctual, respectful and knowledgeable. I highly recommend comfort authority for AC and plumbing!!