Luis was FANTASTIC!! He was so thorough, informative, and personable! I really enjoyed working with him.

Austin and Anthony completed three plumbing jobs at my home today. They were punctual, clean, and knowledgeable. Although today was plumbing, I have also done business with the hvac part of the company. Very reliable.

Luis Iams great. Second time and he is a excellent.

Being a retired, single woman, it can be difficult to trust companies these days, so I rely heavily on reviews. The Comfort Authority did not let me down. From the moment I reached out, the communication was outstanding, from scheduling my appointment to receiving text updates about the technician’s arrival. Although, my issue wasn’t fully resolved, the team was extremely helpful. Everyone I interacted with including Ethan, the manager, the technicians, and even the answering service was pleasant, professional, and provided great customer service. I truly appreciate their honesty and effort. Highly recommend! Thank you.

Luis arrived on time, was quick with his assessment, thorough with his explanation, and fixed our issue the same day.

After months of dealing with another AC company that was problematic and unable to correctly identify issues before they became issues, we chose to call The Comfort Authority. Glenn was able to resolve the issue that had taken the other technician 5 hours to try to figure out with no avail, and whom had subsequently, caused a transformer to blew do to improper wiring, which was extremely dangerous and unsafe for our family and home. Glenn was very professional, knowledgeable, and had a great attitude. Again, none of which was experienced with the previous company. He educated us and remained onsite to ensure the issue was fully resolved. As should be expected when working with a business, we were provided with expectations from start to finish, so that nothing would come as a surprise or be executed without our consent. Hopefully, we won’t need to seek out HVAC services anytime soon.