Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Comfort authority performed routine yearly maintenance on my AC. Luis was fast, efficient, friendly, and professional. Thanks!

— Ron Proskie | Google Review

Rick was very professional and personable. He is an excellent technician who thoroughly explained everything he did to service our unit and provided easy to understand recommendations to keep our system running well. We are very happy with The Comfort Authority.

— k Powell | Google Review

Luis was outstanding! He was extremely professional and did a very thorough check of our AC unit. He explained the condition of the system, gave helpful recommendations, and made sure everything was running efficiently. It’s nice to work with someone who truly cares about doing the job right

— Federico Baron | Google Review

Dylan was very professional. The scheduling of the apt was a little complicated but Dylan was able to do the work on the outside spigots the same day. He even matched a previous bid i had.

— John Redus | Google Review

Me encanta mi troca gracias Matt y Andrés

— Miguel Antonio Hermida | Google Review

Romeo was extremely helpful with explaining the unit. Very professional and clean. Hey, Glenn was great and informative! 12-19-25

— Peter DiMarco | Google Review