Trusted by 1923+ Customers

Our Values & Culture

Delivering Comfort, Health, and Peace of Mind To Your Home

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust

In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency

Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

Honesty

This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you

Integrity

We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

mission statement

We deliver extraordinary experiences through education, friendliness, and sometimes the installation of things.

Reviews

What Our Customers Say

Alyssa was very informative, prompt, and thorough in explaining the services she provided. She took the time to answer our questions and made the entire experience very positive. We would absolutely recommend Alyssa and Comfort Authority and plan to continue using them for the preventative maintenance and service of our HVAC system. Great service all around!

Nikolas Christodoulou

2 days ago

Arthur was knowledgeable and thorough and got my house cooled down again quickly

Audra Harwell

3 days ago

Chase and Harvey did a great job today executing our annual maintenance work. Comfort Authority is a favorite business partner!

Patti Breckenridge

4 days ago

Fantastic customer service. The technician was extremely professional and knew her stuff. I would recommend your company to all My friends

William Jones

7 days ago

TCA is very professional and provides consistent service for our HVAC and Plumbing. Had Arthur out for our annual maintenance today. He walked me through what he saw that needed attention and provide no pressure feedback on what my options were. Like I said, professional and knowledgeable.

Marissa Kanz

7 days ago

Yeah, I could just say anything like that. Yes, I had james, the plumber, come out and put a new garbage disposal in for me, and he did an awesome job. He's a very good plumber, very nice

Debbie Settle

1 week ago

Glenn Sanchez with Comfort Authority provided the annual maintenance for our AC unit. Additionally, he replaced a malfunctioning thermostat during the weekend. He was very knowledgeable/thorough and took the time to explain issues with great detail. He has a very engaging personality and was receptive to my many questions.

John Mainieri

1 week ago

I was quite impressed with the comfort authority. Alyssa was extremely thorough and explained everything she performed today. She gave me several options to maintain air/heating system. I will be using them in the future going forward!

Sabrina Krause

1 week ago

Reach Out to Schedule Service

Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.

Schedule Service

(813) 355-8898