Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

03/20/26 Mr Sanchez came out today on time to replace leaky coil that was still under warranty. He was great and quickly took care of the problem without any issues. Mr. Sanchez was very pleasant to work with and very respectful of my household. He did a fantastic job. Once again, The Comfort Authority was great to deal with. Very helpful and quickly responded to the issue at hand. 12/1124 Luis came out today formy yearly service. He was great and very thorough. Found no issues! Great guy and great company. 07/09/24 My ac stopped working last nite. I called Comfort Authority early this morning and the tech was here within 3 hours. Chase Prather was able to find and fixed the issue right away. He was very helpful and extremely great to work with. It turned out that the part and labor were under warranty so it was fixed at no cost. I took the opportunity to install a surge protector for the unit which Chase installed immediately. Thanks Chase, you were great. Thank you Comfort Authority for always delivering great service. Forgot to state previously how great David Hood was. Showed up on time and had the ac working right away. He explained everything he was doing step by step explained how it could be avoided in the future with very helpful tips. Great service! Mr. Hood was a class act all the way. 6/16/22 Another great experience with Comfort Authority tech, Christopher Basso. He could not have been more helpful,courteous, respectful and understanding. Not only did he fixed a difficult issue to diagnose but he came back as promised when a few hours after he left the ac acted up again. He fixed that and stayed until he made sure nothing else would show up. Great tech and a great person with a fantastic attitude. As usual, Comfort Authority delivered!

— Manuel Lopez | Google Review

Ura and alyssa were very nice and friendly. They answered our questions.

— Groot | Google Review

Wonderful experience!!! Professional service on time and clean!!!! Glen was professional and curious. I appreciate his prompt service.

— Janeen Stokes | Google Review

Glen was very nice and was able to figure out what happened with our AC unit and get it fixed. He also explained things very well.

— Anamecia Baxley | Google Review

Our service tech Ura was extremely detailed and walked us thru the entire appointment setting expectations and solutions to all of our questions. They just secured a new customer. Stellar customer service on all fronts.

— Brian Dinsmore | Google Review

URA is the kind of servicemen we need in our country.Not in a hurry,compliant, informative and cares about his customer..Comfort Authority can u clone this Young man as an outstanding repectful representative of Great work! Kudos to Do Ura Shon thank you sirf for making us feel at ease with your work and care.

— nefty diaz | Google Review