Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

Schedule Service

Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Glenn was great! He was thorough and made helpful recommendations.

— Michael Schreiner | Google Review

Luis serviced my HVAC/AC and Dalton took care of plumbing/water heater. Both services handled with perfection and very detailed. I had a water heater installed in 2006 that needed an immediate swap out. 2 hours later I had a new water heater delivered and installed thanks to Dalton and Comfort Authority. 5 stars to both these guys. We really appreciate your service.

— Tre | Google Review

Sam installed a new water heater today and was quick, efficient, kind and knowledgeable.

— Izzy Day | Google Review

Sam H was absolutely wonderful! He responded in a very professional manner and explained everything to us where we could understand the problem. He took his time to make sure he diagnosed the problem accurately and then was able to fix it. Thank you for being so friendly and efficient with your work.

— Linda Weisman | Google Review

I have nothing but high praise marks for the Comfort Authority, I trust them to service & maintain my Mother's AC and Plumbing. They take care of her with care and consideration, thorough and professional attention to detail. The service Techs are top shelf, Dalton came out and completed a water heater replacement he recommended a few weeks back but we weren't ready yet, never pressure sold, just gave the honest assessment back then. He came back within 24 hrs of our call and did the work as if he was doing it for his own mom. You can't put a price on that, his attitude reflects well upon himself and the company management team. Honest, trustworthy, reliable & reasonably priced.

— Cornelius Berry | Google Review

Glenn was awesome!! On time, polite, up front about costs and the different options. He wasn’t pushy or hurried at any point.

— Burrito Benito | Google Review