Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Glen arrived as scheduled and was very helpful in his explanations. He was very detailed and thorough. When he left the AC was cooling well. Much better than when he arrived. Would use them again and am considering their maintenance program.

— Andrew Leuthold | Google Review

Robert and Seth were outstanding! They showed up on time and figured out the core of the issue within a couple minutes. I highly recommend this company.

— Jasmine Tridevil | Google Review

Luis arrived early in the day which is great when dealing with no Ac. He was friendly and professional and really simplified what my options were and what his recommendations would be. Just an absolute pleasure to work with and did a great job fixing my AC. Even went above and beyond what was agreed upon. Have to give my hats off to Luis for exceptional work

— Matt Steinberger | Google Review

Even though we could not afford the requested service, Peyton and Comfort Authority deserve a good rating for providing a positive experience. Kayla, with customer service, reached out immediately to schedule an appointment. She followed up with texts. Peyton, the technician, arrived on time and was friendly, knowledgeable, and thorough. We requested a new spigot for the backyard, as well as replacements for old ones. He did a careful assessment of our plumbing and property. He explained the work details and gave us an estimate. The cost exceeded our budget, so he offered alternative options, which we also had to decline. Even so, we felt he was honest. We also appreciated that he respected our situation and did not pressure us. Thank you, Peyton and Comfort Authority.

— Lisa Sizemore | Google Review

Old system was too expensive to repair. The techs that performed the replacement worked hard all day to get it completed. Installation has worked flawlessly!

— Rea Berryman | Google Review