Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Ura and alyssa were very nice and friendly. They answered our questions.

— Groot | Google Review

Wonderful experience!!! Professional service on time and clean!!!! Glen was professional and curious. I appreciate his prompt service.

— Janeen Stokes | Google Review

Glen was very nice and was able to figure out what happened with our AC unit and get it fixed. He also explained things very well.

— Anamecia Baxley | Google Review

Our service tech Ura was extremely detailed and walked us thru the entire appointment setting expectations and solutions to all of our questions. They just secured a new customer. Stellar customer service on all fronts.

— Brian Dinsmore | Google Review

URA is the kind of servicemen we need in our country.Not in a hurry,compliant, informative and cares about his customer..Comfort Authority can u clone this Young man as an outstanding repectful representative of Great work! Kudos to Do Ura Shon thank you sirf for making us feel at ease with your work and care.

— nefty diaz | Google Review

I had a great experience with The Comfort Authority in Tampa. My technician, Ura, performed a very thorough inspection of our AC unit and took the time to clearly explain everything he found. He walked me through the issues step by step and provided honest recommendations based on his evaluation. I really appreciated his professionalism, knowledge, and the time he took to make sure I fully understood the condition of my system. Highly recommend The Comfort Authority and especially Ura for anyone needing reliable HVAC service!

— Jeff Fernandez | Google Review