Proudly Serving The Tampa Area
4.9
Trusted by 1892+ Customers
Our Values & Culture
Delivering Comfort, Health, and Peace of Mind To Your Home
Values & Culture
To serve our customers effectively, there are several principles we believe are of the utmost importance.
Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle
— Thomas Carlyle
Trust
In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.
Transparency
Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!
Honesty
This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you
Integrity
We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.
mission statement
We deliver extraordinary experiences through education, friendliness, and sometimes the installation of things.
Reviews
What Our Customers Say
Luis M is a very helpful HVAC tech that has come to my house twice and has great hospitality and knowledge! We installed blue lights and he identified a problem in a new build/new unit (installed by a different company) and fixed it for me. If you can request anyone, request Luis!
Katelynn Walsh
2 days ago
Fantastic service. Luis was excellent!
Paige Beles
2 days ago
Excellent work and tech Luis M. was very thorough and explained everything perfectly.
P. K. Gootam
3 days ago
I had scheduled an annual maintenance. Scheduling was easy and informative. When the tech arrived, he went through all aspects of the system and explained several areas while performing maintenance. I ended up signing up for their maintenance program.
Update 8/1/26: I’ve been contemplating whether the subscription was worth it. Since I started the service, I’ve had to replace the coil on a new A/C $2-3K and replaced the converter. The mini-split also stopped and it’s newer than the main A/C. They couldn’t figure out what’s wrong with it without charging me $2K to troubleshoot which is the cost of the original unit. Recently, the main A/C stopped working and they sent Alyssa Lopez to look at it. She did a great job walking me through the troubleshooting and quickly identified the issue, and for once, it wasn’t going to cost me anything to resolve. She triple checked that it wasn’t anything else (which it wasn’t). She saw some readings that may be flags for a potential issue that may come up. At the end of the day, she’s the reason why I may keep the subscription going. I liked her attitude and she didn’t seem like a new tech , unlike the last tech who didn’t know their way around a mini-split.
Update 8/1/26: I’ve been contemplating whether the subscription was worth it. Since I started the service, I’ve had to replace the coil on a new A/C $2-3K and replaced the converter. The mini-split also stopped and it’s newer than the main A/C. They couldn’t figure out what’s wrong with it without charging me $2K to troubleshoot which is the cost of the original unit. Recently, the main A/C stopped working and they sent Alyssa Lopez to look at it. She did a great job walking me through the troubleshooting and quickly identified the issue, and for once, it wasn’t going to cost me anything to resolve. She triple checked that it wasn’t anything else (which it wasn’t). She saw some readings that may be flags for a potential issue that may come up. At the end of the day, she’s the reason why I may keep the subscription going. I liked her attitude and she didn’t seem like a new tech , unlike the last tech who didn’t know their way around a mini-split.
Bhavana Patel (Bhavana)
4 days ago
luis and arthur did a fantasic job and promot service
Brian Joseph
6 days ago
Luis and Arthur were amazing. Explained everything thoroughly.
Dawn Rainwater
6 days ago
Luis was great, super professional and was able to answer all my questions. Extremely great and wonderful customer service.
E Reyes
1 week ago
Had them perform the annual maintenance on my HVAC units. The job they did was A+ professional work. Technician explained everything in detail and offered up ideas to make the units run more efficiently. The best part was that it was not presented in a "Let me sell you something" manner. I would highly recommend anyone needing HVAC work done to contact them. For all future maintenance checkups and repairs, I know exactly whom I'm going to call, The Comfort Authority!!!
Rob Marshall
1 week ago
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Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.