To serve our customers effectively, there are several principles we believe are of the utmost importance.
Culture is the process by which a person becomes all that they were created capable of being. — Thomas Carlyle
Trust
In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.
Transparency
Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!
Honesty
This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you
Integrity
We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.
mission statement
We deliver extraordinary experiences through education, friendliness, and sometimes the installation of things.
Reviews
What Our Customers Say
Glen came out during an emergency call. Less than 24 hours after I called they were here. Glen fixed the issue and also replaced our… Glen came out during an emergency call. Less than 24 hours after I called they were here. Glen fixed the issue and also replaced our non-working UV lights! Will always recommend Comfort Authority!
I love these guys because they all stand behind their work and they have been around for a while. They documented everything they did and… I love these guys because they all stand behind their work and they have been around for a while. They documented everything they did and keep everything in writing. Very professional group. Highly recommended.
I’ve used The Comfort Authority several times for HVAC repairs and routine maintenance and have always had a great experience. Their… I’ve used The Comfort Authority several times for HVAC repairs and routine maintenance and have always had a great experience. Their technicians are knowledgeable, thorough, and do a great job explaining what’s going on with the system and what needs to be done.
I also really appreciate how they document everything throughout the diagnostic and repair process and keep me informed along the way. They’re honest about what needs attention and what can wait, and I’ve never felt pressured into unnecessary repairs.
It’s hard to find a company you feel comfortable calling time and time again, but they’ve definitely earned my trust. I wouldn’t hesitate to recommend them!
Luis was extremely professional and courteous. As always, the Comfort Authority always provides great service on a timely basis and they… Luis was extremely professional and courteous. As always, the Comfort Authority always provides great service on a timely basis and they always go above and beyond the call of duty, Luis embodies their mantra.
I got quotes from four comapnies to replace the ductwork in my house. Derek Deese came to my house and he was the only one who actually… I got quotes from four comapnies to replace the ductwork in my house. Derek Deese came to my house and he was the only one who actually explained things.
He walked me through which products make sense here in Florida, what my options were, and how each one would affect both the air quulity in my home and the cost. I had a list of questions ready (yes, I got some help from AI to tell me what I should be asking), and Derek wasn't put off at all. He went through every one of them with me.
His quote was very detailed and listed every product he'd use along with its price. the oher three companies never told me what would be best for my home , what product they intended to use and gave me a much higher cost compared to Comfort Authorities price. They even pressued me to replace my AC unit at the same time even thought I did'nt need it replaced. Derek never pressured me about anything.
And a big shout out to Ura Shon and Shiar Mohammed they installed the duct work and were very pleasant, professional, and real pleasure to work with. They even went back before they left and double checked everything was working correctly.
I highly recommend Comfort Authority, they are upfront about everything they do.
FRANK called me and he was very professioal. Frank showed me step-by-step what he garbage dispial. due to this new system that was put in… FRANK called me and he was very professioal. Frank showed me step-by-step what he garbage dispial.
due to this new system that was put in several years ago. This was such a great company this is such a great company ended has reparable Working for it.
I love that you get a little bio with each tack who comes by to do service.
Thank you for taking care of my garbage disposal.
Thank you Becky in Tampa
I have done business with Comfort Authority for over 20 years. I can trust their evaluation of my HVAC issues and know that they will give… I have done business with Comfort Authority for over 20 years. I can trust their evaluation of my HVAC issues and know that they will give me a professional job. Trust is very important to me, so I appreciate that Comfort Authority will be fair and ethical when doing a job for me. Thanks!
Peter and team were professional, efficient and kept the area clean. The air is cool and crisp. I am delighted with the service.
Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.
(813) 355-8898
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(813) 355-8898
