Proudly Serving The Tampa Area
4.9
Trusted by 1778+ Customers
Our Values & Culture
Delivering Comfort, Health, and Peace of Mind To Your Home
Values & Culture
To serve our customers effectively, there are several principles we believe are of the utmost importance.
Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle
— Thomas Carlyle
Trust
In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.
Transparency
Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!
Honesty
This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you
Integrity
We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.
Reviews
What Our Customers Say
Glen, was a rock star. He was thorough and professional in his service performance, he named, explained, and demonstrated exactly what was needed to keep my AC unit operational, and remained until he was absolutely positive that my unit was flushing correctly. That's five star customer service. I also would like to thank Josh the service manager for his assistance in making it happen.
Michael Thompson
3 days ago
The Technician Eric was excellent. He took his time and meticulously went through my AC and performed proper maintenance
James Kompothecras
3 days ago
2026 update:They continue to provide the best customer service. They are prompt, communicate with transparency and willing to work with you top notch technicians and service!!
2025 Update: Comfort Authority continues to provide friendly and great service. Seth was extremely helpful and explained what the problem was and how it was going to be fixed and was patient with all the questions I had.
Update. Continue to use Comfort Authority for annual maintenance. Had a bad clog in drain and was able to clean out and gave options for fix. Appreciate the diligence and communication Michael provided.
I had an A/C company cancel on me and called Comfort Authority. They were able to come in an hour and diagnose and fix the problem. They were thorough in explaining their process and what needed to be fixed and upfront with the costs beforehand.
Angie Lee Lucibello
3 days ago
Updating my prior review from a couple of years ago... I'm still using The Comfort Authority and still recommend them! Just had some plumbing work done by Sam and Will, as well as some AC maintenance by Tison. All 3 were super professional and courteous. Communication was great with the office/scheduling as well.
Original review:
Have used Comfort Authority several times over the years and always a good experience. Communication prior to the appointment was great, and Raymond was amazing… very knowledgeable, personable, walked me through everything, and went above and beyond to help me out. Great company, highly recommended!!
Ant G
4 days ago
I purchased a new 4 ton Air-conditioning unit from the Comfort Authority in 2025. The whole project went smoothly. Their technician Gage has been excellent. Following up with me even a year later for check up maintenance. I highly Recommend them 100%. I have used other companies in the past and their warranties aways have a catch like a high trip charge. The Comfort Authority is the best. Ask for Gage, he will take good care of you.
plbent plbent
4 days ago
Great service! High 5 starts
Xinyu Zhang
4 days ago
Gage was polite and on time!
Andrea Gallagher
4 days ago
Tison was very courteous and efficient, a definite asset to your company.
Loretta Lovering
5 days ago
Get Started Today
Reach Out to Schedule Service
Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.