Trusted by 1914+ Customers

Our Values & Culture

Delivering Comfort, Health, and Peace of Mind To Your Home

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust

In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency

Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

Honesty

This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you

Integrity

We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

mission statement

We deliver extraordinary experiences through education, friendliness, and sometimes the installation of things.

Reviews

What Our Customers Say

Valerie Rushing provided my annual Plumbing Inspection. She was very professional and courteous and explained exactly what she would be doing. It was a free service call but I had her replace the gate valve on my water main, which had had wanted to do for a while. Valerie also provided (no pressure) plumbing options for later consideration, which was greatly appreciated.

Kathren Rodriguez

1 day ago

Ura was fantastic! He walked us through all of our options and helped us make quick decisions. He was smart, courteous, and informative. We enjoyed working with him and the best news is that our home is now cold again! We love Comfort Authority and have been using them for well over 10 years and will continue to do so. We also had them install an entire home air purifier and are excited for how it will help with our health goals. Thank you Comfort Authority!

Gerson Lopez

2 days ago

Urs was more than knowledgeable, compassionate, patient, professional and just kind.

Jessy Bokas

2 days ago

HVAC Expert Arthur V. provided excellent maintenance service today on my AC system to keep it running.
He diagnosed and replaced the hard start kit.
Thank you.

enthlolpy

3 days ago

Arthur came by today to do our yearly maintenance and was friendly and did a great job. Our start assist was broken and he replaced it fast and cleaned the whole system thoroughly. Always appreciate their good service.

Sarrah Conn

3 days ago

Luis did awesome job. Thanks for walking through options for additional air conditioning treatments.

Ed S

3 days ago

Great experience with the Comfort Authority. His technician Luis was friendly and knowledgeable. He quickly diagnosed the issue, explained everything clearly, and got our AC working again. Highly recommend his service!

Juliette Garcia

3 days ago

I had an amazing experience with Luis during my recent AC maintenance. He was very professional and knowledgeable.

Dariel Monteagudo

3 days ago

Reach Out to Schedule Service

Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.

Schedule Service

(813) 355-8898