Trusted by 1868+ Customers

Our Values & Culture

Delivering Comfort, Health, and Peace of Mind To Your Home

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust

In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency

Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

Honesty

This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you

Integrity

We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

mission statement

We deliver extraordinary experiences through education, friendliness, and sometimes the installation of things.

Reviews

What Our Customers Say

Gage was on point as he entered my home he immediately noticed the noise from the A/C unit. Gage investigated the unit he could find the source of the noise, and after searching he called he manager for some advice. Gage thanks for the rock solid customer service.

Michael Thompson

2 days ago

Alyssa did a great job. Would definitely recommend. Had great technical understanding and pleasure to work with.

Shawn Severson

2 days ago

Comfort Authority came out the same morning I called. Luis, the technician, did a complete diagnostic of our AC unit and then made several recommendations with options that he explained to our satisfaction. We chose one, and he finished with documentation (photos) of what he had done. We were happy with the patient, thorough, clean and pleasant service!

Alfred Haddad

2 days ago

Alyssa was a terrific HVAC technician who fixed my issues today. I am very grateful.

Barry Matthews

3 days ago

Old system was too expensive to repair. The techs that performed the replacement worked hard all day to get it completed. Installation has worked flawlessly!

7/13/2026: Our AC system continues to work flawlessly and will be up for its annual maintenance soon.

Regarding their plumbing services, they recently worked closely with my 94 YO mom to resolve a daunting plumbing issue. We very much appreciate the way they worked with us and got the problem resolved. A lift station and toilet had to be replaced. Rocco, Sam, Frank, and James were especially helpful and great to work with.

Rea Berryman

3 days ago

The company is very responsive. Able to come out during the weekend to check on my failed A/C unit. Alyssa was great able to articulate what we needed to solve the problem. Great service.

Jack Brown

5 days ago

Have worked with Comfort Authority in the past and have their comfort program. My ac had come to the end after 20 years. Last year I was lucky to have the system rewired by comfort authority and had another year out of it. Gary and Ren worked for 12 getting my system in. A few issues we corrected the next day. Awesome job thank you

kim m

6 days ago

Alyssa was very professional and informative. Very thorough which I like and appreciate!

Maria Padron

6 days ago

Reach Out to Schedule Service

Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.

Schedule Service

(813) 355-8898