Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Luis and Derek were both extremely helpful and knowledgeable. Gary and Chris did the install today and were professional and did a great job.

— Elizabeth Broschart | Google Review

We just had our HVAC system maintenance performed by Ura, who was absolutely excellent in not only customer service, but expertise in all things HVAC. I've never had a technician explain everything in such detail with such friendly professionalism. I highly recommend Ura & the Comfort Authority!

— Megan Hayashi | Google Review

Luis, the technician who came to our house was extremely knowledgeable, extremely patient, and did an excellent job. He explained everything very clearly and provided me with a variety of options at different costs. I would give him 10 stars if the scale permitted it.

— Lloyd Marks | Google Review

Ura Shon was extremely helpful and knowledgeable. He was very transparent, taking photos before and after and giving me really good advice on My AC system without trying to push services that I didn’t need. I highly recommend!

— Lisa | Google Review

Luis was excellent and very detailed oriented

— Keith Page | Google Review

Sam responded quickly and got us squared away!

— tyaker1 | Google Review