Trusted by 1941+ Customers

Our Values & Culture

Delivering Comfort, Health, and Peace of Mind To Your Home

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust

In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency

Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

Honesty

This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you

Integrity

We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

mission statement

We deliver extraordinary experiences through education, friendliness, and sometimes the installation of things.

Reviews

What Our Customers Say

I’ve been a customer for approximately six years and I’ve never been disappointed, nor do I expect to be disappointed. I’m pretty regular with my maintenance for HVAC and each time a representative comes out to inspect and/or service my unit, I experience professionalism, patience in answering all of my questions & thoroughness in educating me about the system and how it should be working.

For this particular review, I had my annual HVAC and plumbing inspection and maintenance.

I had Chase for my HVAC and James for plumbing. Both of them provided what I believe to be a thorough inspection and maintenance, which included a review of my past history, pictures to show me what requires attention and for record of services provided; we discussed several options to resolve my issues, and they cleaned up behind themselves.

I appreciated their consideration in applying shoe protection in my home. Both individuals were pleasant to work with. I recommend The Comfort Authority.

Good Girl Entertainment

16 hours ago

Alyssa is thorough, she does a good job and offers us clearly further options

Ron Wang

1 day ago

We signed up for the comfort plan and Glenn has been great to work with each time we have our included service. Very professional, courtesy, and knowledgeable. They are always very transparant and detail everything they were doing each step of they way. Made us feel very "comfortable" Great Job!

Kevin Knox

2 days ago

William Szalczewski from Comfort Authority was friendly, courteous, and knowledgeable. He addressed my questions and carefully explained the possible options to my family’s needs. I am thankful for his service and expertise.

Damien Contessa

5 days ago

Very professional pleasant explains everything well

Allen Rosenberg

5 days ago

Luis did a fantastic job checked everything on the AC changed a thermostat gave me an estimate on things needed.Ive had him come out before does a great job

Dan keene

5 days ago

Always good to see Luis

Danny Toledo

6 days ago

We simply cannot say enough about how amazing our experience has been with each and every tech that has provided services! Alyssa specifically, was absolutely AMAZING! She was so thorough, professional, and made us feel even more confident that we chose Comfort Authority! She spent time listening to our needs, and kept us informed every step of the way. We will choose no other company for any of our HVAC needs!

Mindy Schreiner

6 days ago

Reach Out to Schedule Service

Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.

Schedule Service

(813) 355-8898