Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

My Husband and I just recently had Maintenance service for our HVAC and Plumbing systems through Comfort Authority and the two gentlemen that came out were awesome. Dalton was very professional and friendly and helped us out with a last minute issue with our shutoff valve that was seized up. Later in the same day Glenn came out and serviced our HVAC and he was also great. He was very knowledgeable and gave us some good tips for maintenance going forward. They both gave us quotes on future items to fix or improve issues we are having.

— Amber Davis | Google Review

Rick was great. Right in time, cleaned up our a/c unit, very courteous and professional.

— chris jarmus | Google Review

I called Comfort Authority after noticing my AC wasn’t cooling as it should and hearing an unusual noise from the inside unit I’m so glad I did! Rick, my technician who came out was absolutely outstanding — knowledgeable, friendly, and incredibly patient. He took the time to explain everything clearly, answered all my questions, and made sure I understood what steps needed to be done to correct the serious issue I was dealing with! Rick didn’t just fix the issue; he checked everything thoroughly and made sure the job was truly done right before leaving. It’s rare to find someone who combines skill, professionalism, and genuine care for the customer experience this well. Highly recommended! A great repair technician and a real asset to Comfort Authority. My AC is running perfectly again, and I couldn’t be more grateful.

— Brenda C. | Google Review

Have had the pleasure of dealing with this company and have yet to be disappointed. They’ve been wonderful and have personality!

— Tara | Google Review

Luis was my tech and this is the second time I had him for hvac service. He did a very thorough walkthrough of the unit with me and clearly articulated issues my hvac unit was having in a non technical way that i could understand. This helped me make an informed decision on next actions. Thank you Luis for all the support.

— Jon W | Google Review

Amazing service and personable technician.

— William Weiner | Google Review