4.9

Trusted by 1821+ Customers

Our Values & Culture

Delivering Comfort, Health, and Peace of Mind To Your Home
Values & Culture
To serve our customers effectively, there are several principles we believe are of the utmost importance.
Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle
Trust

In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.
Transparency

Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!
Honesty

This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you
Integrity

We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.
mission statement
We deliver extraordinary experiences through education, friendliness, and sometimes the installation of things.
Reviews

What Our Customers Say

Gage was great. He communicated the time before he was coming out and arrived on time. He was immediately friendly and knowledgeable and was able to diagnose the problem fairly quickly as well as fix it fairly quickly and explain the pricing. The sad part is I already pay another company for monthly service and they weren’t available when I needed them most and it wasn’t until I was able to book your company, that they responded back apologizing and saying that they did have availability the same day that you guys were coming out but they were gonna be a 12-4pm window and I had you guys coming out fairly immediately so I told them no. Thank you for being available on such short notice and on a holiday to boot and sending out a friendly and knowledgeable technician like you did. I may have to consider switching to your monthly plan.
Robert Page
20 hours ago
Comfort Authority made good on their promise to correct a problem without charge that I had with my AC. This happened after a routine maintenance check failed to uncover a problem. I would use them again since they take customer satisfaction seriously.
James Kompothecras
22 hours ago
Good communication and explanation of what needs to be handled
Orlando Frasca
2 days ago
My technician, Gage was prompt, courteous and well informed. He did an inspection to find the problem. He identified the issue and advised of the treatment plan needed to remediate the problem. He fixed my issue abd gave me other possible solutions to help keep this issue under control. Gage was pleasant and very helpful. Thank you for providing great service.
Ms B
2 days ago
We had another great experience with The Comfort Authority. Ura was very professional and thorough and took the time to explain exactly what was going on with our HVAC issues. He made the repairs expediently, and he was a real pleasure to work with.
Jamie Stone
2 days ago
Glen is the best! He’s a problem solver, digs in and gets it done. Living cool tonight.
D F
3 days ago
The worked performed was under warranty for parts and labor. So I paid nothing out of pocket. Both the plumbing inspector, Frank, and the A/C inspector, Tyson, were very professional and performed their inspections inside my home using foot covers to protect my flooring. I was very pleased with their visit and the time it took to repair the A/C.
Jean Reneau
3 days ago
I was visiting my son's home while he was away. Glenn was very professional and arrived in a timely manner. Appreciated his understanding.
Sharon Parney
3 days ago
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    Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.