Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Always amazing service! Glen was fantastic!

— Kevin Rodriguez | Google Review

We had a new system installed in 2022 and Comfort Authority has been super helpful in the installation and maintenance process. Rick is amazing, very knowledgable, and patient to take the time to explain and answer questions. Thank you!

— Stephanie Clegg | Google Review

I have been using Comfort Authority for several years on several houses. They are always professional and don't leave till they solve the issue and the customer is satisfied. Today Glenn was my tech again and he used all available resources to solve the leak in the system.

— David Turnbull | Google Review

Rick Haven an amazing tech. He came to repair one of the AC units. The service was not able to be completed due to parts that need to be ordered. He explained all steps of the issue. He also explained why I should have a monthly service plan. I enrolled. It was a no brainer. He stated that Tuesday Morning or evening the problem will be solved if all go well. I will follow up this review after the issue has been resolved. So far Rick is an A+. Like the other Techs from this company.

— Anthony C | Google Review

Rick was great, timely and efficient! He quickly diagnosed the problem and got our system up and running! Higy recommend.

— Darren Wilkerson | Google Review

Luis took great care of us. He is a very nice, polite young man. He explained everything he was doing while he was doing it. He showed me the leak detector which was unfortunately beeping when placed next to both our units. He worked with me to get me the best price on our repair. We are happy to know he will be coming back when he gets the part to install it. I bought a service plan because I trust this company and will be using them again (when I have to). I definitely recommend them.

— P V | Google Review