Prompt service, Romeo Reyes was very professional and explained everything he was doing at every step of the way. Great Service thus far. Keep up the good work. So far, this Company has been above normal standards!! Not the Average Air Conditioner Service Company. Above Average.

We had comfort authority install a new system in Oct 2024 within days after the hurricanes fried our old unit. Other companies said their lead time was weeks, if not a month or more, but comfort authority got is set with a new unit in 3 days. Recently had an issue with the relay and Glenn was our tech that diagnosed and replaced the relay. He was professional and courteous (as all of the techs are! As well as their dispatch and Maverick who answers the phone). He explained the issue using normal words and didn't try to film flam me with Industry terms and phrases. While waiting on the part he was able to do a bypass to ensure we got cold air, and installed the part promptly. Thank you, comfort authority!!

Peyton was very helpful and broke down every wording for me as I speak Spanish very great guy very good

Luis has come to inspect a few AC situations for me. He is very thorough and professional. I really like working with him and am thankful for his additional recommendations. Also, The Comfort Plan is well worth its investment.

I had Ura to my home to complete the annual maintenance on my HVAC unit. He was knowledgeable, professional, and even threw the ball for my dog a few times. Great experience.

Tech Daryl was professional and knowledgeable. Great work