4.9

Trusted by 1775+ Customers

The Comfort Authority Story

Delivering Comfort, Health, and Peace of Mind To Your Home
About Us

Our Story

As unusual as it may sound, The Comfort Authority came about out of necessity. In our years in the air conditioning business we learned a lot, and more importantly, we learned a lot about how to do things RIGHT. We learned that many people know how to fix, sell, and replace air conditioners but very few know about real “air conditioning”, climate control and air quality.
Air conditioning should: 
  1. Maintain suitable humidity in all parts of a building
  2. Free the air from excessive humidity during certain seasons
  3. Supply a constant and adequate supply of ventilation
  4. Efficiently cool room air during certain seasons
  5. Heat or help heat the rooms in winter
  6. Be an apparatus that is not cost-prohibitive in purchase or maintenance
The Comfort Experience You Deserve

Built Around You, Not the Industry

In our time in the air conditioning service industry there have been a lot of things we have seen done in people’s homes that do not fit any part of the above definition. We realized that in order to provide air conditioning, the service provider has to be focused on the customer’s needs and wants which will ultimately allow the provider to understand the customer’s true concerns and provide them with practical solutions.
In an epiphany of sorts, we finally understood that to truly focus on the customer experience and truly provide air conditioning we would have to do it ourselves because we didn’t feel there were any air conditioning companies with owners or managers that would support our beliefs. Now we answer directly to those most important to us, which is you, our customers.
Breathe Easy

Join The Comfort Plan

Call The Comfort Authority today to sign up for one of our Comfort Plans! You deserve comfort, health and peace of mind. So does your wallet!
Reviews

What Our Customers Say

April 2026: Alyssa came out to perform my annual check-up and maintenance. She was friendly, personable, courteous, and professional. She outlined with a visual chart exactly what she’d be doing, making it clear she’d be happy to answer any questions I had along the way. She did a terrific job completing the list, making some recommendations, and talking a couple things through. Thank you, Alyssa! I appreciate your knowledge (such as clearing up my misunderstanding about capacitors) and service and hope to see you next time. April 2024: As a Comfort Plan member, I was contacted via text by the office to schedule my annual check-up and maintenance. They were helpful and informative making the process easy. My technician, Eric C., was friendly, personable, and very knowledgeable. He took the time needed to do a thorough inspection and cleaning. He made sure all my questions were answered. I was completely comfortable with him and took his expert advice with confidence. I will request Eric next time for sure. Thank you, Eric! June 2023: The office staff are very friendly, courteous, and professional. The same is true for my technician, James M. He quickly got to the bottom of an issue I was having as he performed my annual check-up. While doing so, he answered all my questions and gave me some good insight. He then made his recommendations which I followed. His work left me in good shape and put me in a strong position moving forward. Thanks James!
Steven S Miller
2 days ago
Alyssa did a very thorough job doing my a/c annual check up. Very personable, professional and prompt!
Michelle S
6 days ago
Excellent company. Excellent price. Alyssa did an amazing job on my a/c annual service.
Michelle S
6 days ago
Gage got our capacitor replaced without an issue and gave us a few ideas for how to prolong the life of our new one. Price was fair and service was great.
tim knerr
7 days ago
Glenn did a great job when he came out to replace the disconnect for my system in the attic.
Jacob Ashby
1 week ago
Tison was great: listened, took his time, explained everything, and very nice. 5 stars !
Michael Schuett
1 week ago
Luis arrived earlier than expected, but the office notified me in advance. I thought the communication was great and it worked well for me. He was very thorough, polite and professional. He explained everything to me in detail and did a great job I am completely satisfied with my experience and thank Luis for a job well done
Sharon Hynes
1 week ago
Gage was extremely professional, took his time to explain what he found, and what needed to be done. He corrected the issue and installed a replacement air purifier into our HVAC system. We definitely recommend comfort authority to any neighbors or friends.
Jason Baxley
1 week ago
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    Reach Out to Schedule Service

    Contact The Comfort Authority today. From heating and cooling to plumbing repairs, sewer services, and drain solutions, our team delivers quick, professional service you can count on. Schedule your appointment now and experience prompt, reliable care for your entire home. Don’t wait, make sure your comfort systems are in the best hands.