The Comfort Authority Story

Alyssa was wonderful. She was very thorough, double checked her work and was very kind. She explained everything. Our AC wasn’t working properly and she did a check up on it and found a minor leak in the coil. Thanks Alyssa!

My technician Ramos was the most professional and knowledgeable person I have experienced. He treated the job and my home with respect . 10 out of 10!

Gage came out, was knowledgeable and fixed the problem quickly. He stayed to make sure that the AC unit was running and operable instead of just getting it up and running and immediately leaving. He closed our attic access securely and left our space as he found it. I felt comfortable being alone with him in our house and he was incredibly respectful & kind; he answered all of my questions and checked to make sure I didn't need anything before he left. They have a super inexpensive monthly plan (I think $19.99) where service call fees are waived and it includes great perks like a free annual line flush, plus other things. It's already paid for itself in the few months that we have been enrolled. I highly recommend getting the Comfort Authority monthly membership and the warranty when you purchase a new AC unit because Comfort Authority stands behind their products and their costs beat other companies in the area.Thanks Gage & Comfort Authority! 10/10 recommend!

I highly recommend this company!!! Came out did a/c review. Explained everything in easy to understand format. Everyone was super nice and professional. No pressure to purchase add-ons, and next day install only took 1 day. They handled everything, from finding financing to getting permits.
I would recommend the Comfort Authority to everyone, and M. Bonk was a Great tech. Thanks.

Great company! Great service! I would highly recommend Comfort Authority to anyone reading an honest AC company.

The technician from Comfort Authority, Alyssa, arrived at our door, ready for battle against the evil AC within our house (the outside parts too). On with the booties to protect our floors (she would do this a dozen times over her visit). She then proceeded, mentally and physically to dismantle the AC to locate the problem...all the while keeping up a running commentary on her conclusions and also how an AC works or should work. Two hours (at least) later problem solved. Cheerful, informative
. with a nver give up attitude and always ready to teach. We highly recommend Alyssa and The Comfort Authority.

Fantastic company, even better people! You can tell they are very professional, technicians who came seem to genuinely like the company, hence take personal pride in making sure the customer is happy/informed/heard. This was my second opinion call and I am glad I called. They fixed the AC same day (today) while the other company (yesterday) didn't do a full diagnostic and didn't catch what Ura noticed. Highly recommend asking for Ura, i'm sure they are all great, but I can only speak to Ura's service, care, integrity, patience, and wonderful mannerisms. I signed up for the membership (they also do plumbing maintenance), it makes sense to have someone competent & trustworthy take care of the HVAC. Even for a second opinion, call them, honestly, I don't see many companies run an honest business like this anymore (love that it's a family business). Well done 👏

Luis came over to fix my air conditioner yesterday and he did a fantastic job. He was very professional, and got the job done quickly and with a smile. I would highly recommend the Luis and the Comfort Authority if your air-conditioning needs repair.