I had no problem with Luis Menendez He was kind and did his job with much respect for me and he put covers over his shoes. Very good worker. I would request him again if I need help with my AC again. I can't say enough of what a good worker he was. Glenda

Wonderful, quick service by Luis! Our capacitor went out, and he was able to come and get it replaced, all under warranty! Thanks for the great service!

Luis was very professional and took time do to a thorough maintenance

Wonderful Honeywell Home Unit installation service provided by Seth and Ren. They were punctual, courteous and highly professional. Of particular note was their willingness to provide information about the installation of our unit in layman’s terms. From the moment they arrived until their departure, we were very confident that the job would be done properly, thanks to their demonstrated expertise. Seth and Ren are great assets for the Comfort Company. June 27th Rick is quite an asset to your company. He is personable and committed to providing the highest level of service. He explained everything in a manner that was greatly appreciated by us. It should also be noted that he discussed recommended changes and upgrades in a forthright manner that was neither pushy or patronizing. Finally, in this day and age when many young employees are more interested in getting a paycheck rather than pursuing their craft with pride, Rick is a wonderful exception!!!! He is truly a winner!!!!

Glenn, was amazing to work with. Great communication very professional. Took the time to explain the work that was needed.

With the heat I was worried my AC was not functioning well so I requested a diagnostic visit from comfort authority w. Glenn came out yesterday and was very thorough, professional and knowledgeable. He took the time to explain everything to me and then gave me some quotes I asked for to correct an issue with my vents. Very reasonable quotes. I was very happy with Glenn and would recommend Comfort Authority to anyone needing AC work done June 25th 2025 Just to follow up to my review last year. My AC has not been cooling to the temperature that I have it set at. Tends to warm up in the middle of the day, but reaches the lower temperature overnight. I called comfort Authority to schedule an appointment just to do an investigation into what might be going on. I got an appointment pretty quickly and Austin and Rick came out today, right on time. They spent a significant amount of time and were very thorough in checking everything out. Even though I had CA service the AC earlier this year they still cleaned it out and did some work on it. There was no cost as the AC was under warranty But I have to say both of them were so friendly and professional, and I didn’t feel any pressure to do anything today They did let me know what was wrong with the unit and what my options were. I was very comfortable with that conversation. I definitely feel like they were being very honest and trustworthy. Again, I would highly recommend The Comfort Authority for your air conditioning needs. Especially if they are all like Austin and Rick!