Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Chris came to give a maintenance check to our 10 yr old A/C unit. He was extremely thorough and showed us photos of the problem areas and replaced or repaired what was needed.We were very pleased with the work and the fee that was charged We will definitely be using this business in the future.

— Rosie M | Google Review

Gary, Mike and Ren were knowledgeable and very courtesy during the install process. They cleaned up thoroughly after the job and took the time to walk me through all the work that was done.

— David Pisciotta | Google Review

My a/c has not been cooling things down so I knew something was terribly wrong. I called The Comfort Authority because they had originally installed my a/c system in my house. They sent out the technician Glenn Betancourt to assess my issue. He found the issue pretty fast, a fried circuit board inside my air handler. He explained everything in detail and that they would need to order the circuit board to come in so he can follow up with the repair. He was very professional and to be honest, I have never had any issues on service with The Comfort Authority and would fully recommend this company.

— Glenn Kennedy | Google Review

I'm thankful to Comfort Authority for the outstanding AC installation service, overseen by Gary and Ren. Their professionalism, expertise, and attention to detail were truly impressive. Also, when prompted with a question they explained everything to me in a way that was easy to understand and follow.Thanks to their hard work, my AC unit is running perfectly. I highly recommend Comfort Authority. Had maintenance check up done by Luis Menendez. Very professional, work done was great and was able to explain everything in an easy to digest way

— C. Zarate | Google Review

Excellent technician and communicator. Thanks, Luis M, an asset to our country and the world of ACs.

— el ab | Google Review

Chase was very professional and explained everything so that I knew my options for repair. I was very pleased with the visit.

— Doug Whitford | Google Review