Terms and Conditions

Welcome to The Comfort Authority. By accessing or using our website at https://www.thecomfortauthority.com/, or by providing your information to us, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please do not use our website or services.

Acceptance of Terms

These Terms and Conditions govern your use of our website and the services we provide. The Comfort Authority reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

Services

The Comfort Authority provides HVAC, plumbing, and drain and sewer services throughout the Tampa, Florida area. Information presented on this website is for general informational purposes only and does not constitute a binding offer or guarantee of service, pricing, or availability. Final pricing and scope of work are confirmed in writing prior to any work being performed.

SMS / Text Messaging Terms

By providing your mobile phone number to The Comfort Authority and opting in, you consent to receive text messages (SMS/MMS) from The Comfort Authority at the number provided. Consent to receive text messages is not a condition of purchasing any goods or services.

Types of Messages

Message types may include appointment reminders, scheduling and service confirmations, account notifications, service updates, and promotional offers.

Message Frequency

Message frequency varies and is based on your project or service needs — generally 5–10 messages per month.

Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your specific plan. The Comfort Authority is not responsible for any charges from your mobile carrier.

Opt-Out

You can cancel the SMS service at any time by replying "STOP" to any text message you receive from us. After you send "STOP," we will send you a message to confirm that you have been unsubscribed, after which you will no longer receive text messages from us. If you would like to rejoin, reply "START" and you will be re-subscribed.

Help

If you are experiencing any issues or need assistance, reply "HELP" to any message, or contact us directly at (813) 355-8898 or cs@thecomfortauthority.com.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless service provider and is not guaranteed.

Eligibility

This messaging program is available only to recipients with a valid U.S. mobile phone number. By opting in, you confirm that you are the account holder for the mobile number provided or that you have the account holder's permission to enroll.

Privacy

Your privacy is important to us. Mobile information and opt-in consent will never be shared with or sold to third parties for marketing purposes. For details on how we collect, use, and protect your information, please review our Privacy Policy.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Comfort Authority or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

Limitation of Liability

The Comfort Authority provides this website and its content "as is" without warranties of any kind, either express or implied. To the fullest extent permitted by law, The Comfort Authority will not be liable for any damages arising from your use of, or inability to use, this website.

Modifications to Service

The Comfort Authority reserves the right to modify, suspend, or discontinue any part of our website, services, or messaging program at any time, with or without notice.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

The Comfort Authority
9608 N Nebraska Ave.
Tampa, FL 33612
Phone: (813) 355-8898
Email: cs@thecomfortauthority.com