The technician Ura was excellent, fully explaining what he would be doing and showing me details about my two units.. This is the second time he came to fix an issue and’s I had requested him. He did not leave until he fixed the problem and he had to go to my very uncomfortable crawl space to do it. I recommended them highly them . I also added some extra equipment to my system, it was costly but well worth it to for my health. Susan

Glenn was able to quickly diagnose the problem with our unit and reprogram the thermostat for a quick solution. Appreciate the Comfort Authority always being quick and responsive.

03/20/26 Mr Sanchez came out today on time to replace leaky coil that was still under warranty. He was great and quickly took care of the problem without any issues. Mr. Sanchez was very pleasant to work with and very respectful of my household. He did a fantastic job. Once again, The Comfort Authority was great to deal with. Very helpful and quickly responded to the issue at hand. 12/1124 Luis came out today formy yearly service. He was great and very thorough. Found no issues! Great guy and great company. 07/09/24 My ac stopped working last nite. I called Comfort Authority early this morning and the tech was here within 3 hours. Chase Prather was able to find and fixed the issue right away. He was very helpful and extremely great to work with. It turned out that the part and labor were under warranty so it was fixed at no cost. I took the opportunity to install a surge protector for the unit which Chase installed immediately. Thanks Chase, you were great. Thank you Comfort Authority for always delivering great service. Forgot to state previously how great David Hood was. Showed up on time and had the ac working right away. He explained everything he was doing step by step explained how it could be avoided in the future with very helpful tips. Great service! Mr. Hood was a class act all the way. 6/16/22 Another great experience with Comfort Authority tech, Christopher Basso. He could not have been more helpful,courteous, respectful and understanding. Not only did he fixed a difficult issue to diagnose but he came back as promised when a few hours after he left the ac acted up again. He fixed that and stayed until he made sure nothing else would show up. Great tech and a great person with a fantastic attitude. As usual, Comfort Authority delivered!

Ura and alyssa were very nice and friendly. They answered our questions.

Wonderful experience!!! Professional service on time and clean!!!! Glen was professional and curious. I appreciate his prompt service.

Glen was very nice and was able to figure out what happened with our AC unit and get it fixed. He also explained things very well.