Committed to Keeping Your Tampa Bay Home Comfortable Year Round
Here’s a story… of The Comfort Authority… We dare you not to hum the Brady Bunch tune now.
In all seriousness, and as unusual as it may sound, The Comfort Authority came about out of necessity. In our years in the air conditioning business we learned a lot, and more importantly, we learned a lot about how to do things RIGHT. We learned that many people know how to fix, sell, and replace air conditioners but very few really know the ins and outs of air conditioning, climate control, and air quality.
In our time in the air conditioning service industry there have been a lot of things we have seen done in people’s homes that do not fit any part of the above definition. This didn’t make any sense to us. We realized that in order to provide air conditioning, in the real sense of the word, our service providers have to be focused on the customer’s needs and wants which will ultimately allow our providers to understand our customers’ true concerns and provide them with practical solutions to real problems.
- Maintain suitable humidity in all parts of a building
- Free the air from excessive humidity during certain seasons
- Supply a constant and adequate supply of ventilation
- Efficiently remove from the air micro-organisms, dust, soot, and other foreign bodies
- Efficiently cool room air during certain seasons
- Heat or help heat the rooms in winter
- Be an apparatus that is not cost-prohibitive in purchase or maintenance
In an epiphany of sorts, we finally understood that to truly focus on the customer experience and truly provide the air conditioning services needed to keep you comfortable, we would have to do it ourselves because we didn’t feel there were any air conditioning companies with owners or managers that would support our beliefs. Now we answer directly to those most important to us, which is you, our customer.
We look forward to giving you the comfort, health, and peace of mind you deserve. Call our team at (813) 518-8030 today to get started.
Extraordinary Customer Service
We don't promise to be the cheapest or fastest in town, but we promise you'll love us and our service.
No High-Pressure Sales
It’s time to reshape the way your think about AC. Stop overspending and start being comfortable.
100% Satisfaction Guaranteed
You are our priority! Our red light warranty ensures you are happy and comfortable in your home.
To serve our customers effectively, there are several principles we believe are of the utmost importance.
- Trust: In order for us to help our customers, they must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work, and honoring all promises. We must be responsive and respect your preferences for communication.
- Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.
- Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!
- Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.
“Culture is the process by which a person becomes all that they were created capable of being.” - Thomas Carlyle
The Comfort Authority is a proud A+ business that is accredited through the Better Business Bureau (BBB). Since 1912, the BBB has helped people make the smartest buying decisions. The high standards of this organization make us even more proud of our top rating! There are over 5 million business profiles online through the BBB, but only a select few rated A+.
There are several best practices that the Comfort Authority live by that keep us the highest rated AC company in the Tampa Bay area:
- We offer routine maintenance, humidity control, air quality checks, duct system improvement, and AC repair and heating services. Our prices are affordable and come with many different payment options.
- We offer the best HVAC service at the lowest possible price.
- Our technicians are trained experts offering the best solutions in any possible situation.
- We offer specials and promotions to help our customers maintain their home’s health and comfort affordably.
- The Comfort Authority will not just fix your AC problem, we will fix it right. Your satisfaction is our top priority.
- We are available 24/7 and encourage customers to stop overspending and start being comfortable.
Call us today at (813) 518-8030 for all of your air conditioning and heating needs.